Recently a Lutron Aurora dimmer switches stopped working properly. I’ve examined all hue settings and can not find a problem. The Lutron Aurora Hue switch controller is brilliant, just brilliant. The Lutron Aurora Smart Bulb Dimmer is a great little gadget which solves a major smart lighting pain point for retrofitting smarts into existing homes. Lutron Aurora Always Ready smart bulb dimmer. This didnt do anything for me. Dimming/brightening via the rotary works but pressing it does not. Simple and Efficient Positioning. Hey guys, thought I would provide an update. We have added support in the Bridge for the new Lutron Aurora rotary switch to dim your Philips Hue lights (available in US and Canada only). Just set one up to control a group of lights. SKU. All you need is a screwdriver. Further, the coin battery is supposedly good for three years of Zigbee wireless control. Happens after 10s long press when making a factory reset of the device. FREE Shipping on your first order shipped by … By using our Services or clicking I agree, you agree to our use of cookies. That way, no one can accidentally turn the switch—and your Hue smart bulb functionality—off. Aurora Astro. I changed light bulbs to check that the bulb was good. Get it as soon as Wed, Oct 7. Thanks for the update - so glad they are working again! I'm pretty sure I tried this over the weekend, so I'm wondering if they pushed out something remotely to address? Hi. Grainger's got your back. I have a few Hue bulbs set up, and just got a Lutron Aurora rotary switch. No app? Lutron FG-2-TD-WH Electrical Distribution Wall Plate White. (Can I turn it like the Lutron Aurora?) I got 2 more yesterday and the dimmer function worked and but the button press does not. The weird thing for me is that pressing it notifies the app, which says that the button was pressed, but doesn't actually turn the light on/off. No joy, still no response from support from either company. Bottom Line For small homes or apartments, Lutron's AuroRa is a perfect starter system. Easily set the perfect light level right from the wall. ©2020 Signify Holding. I've reset and chosen the default option (off/on), and also tried assigning a scene to the button. I am also seeing the button presses recognized in the app. Set up cases faster with Aurora Astro's 360 degree-infinite rotation at all joints. JavaScript seems to be disabled in your browser. We have improved support in the Bridge to support Zones. Yay! But the button never does a darn thing. I have a full HUE system with 2 hubs. Experience the safety, simplicity and comfort of AuroRa ® wireless lighting control 5:30pm arrive home 8:00pm simplify your lifestyle 11:00pm relax and enjoy Simply replace switches with AuroRa dimmers, then, for remote control of your lights, plug in the tabletop master control and clip the wireless controller to the car visor. It's all paired and set up, and the dimmer function works great. I’ll report back if I manage to figure out something! But, $40 a switch, yeah, $40… Slap it over the light switch and you solve the usability issue with a Philips Hue installation. With its ability to easily make subtle adjustments, you can obtain light where you need it most. Oof. The Aurora dimmer is a tasteful way to keep a switch on. I bought 2 Auroras like 3 weeks ago. Your system comes complete, ready to use, no programming required. Searching for LUTRON products? Call the Lutron Technical Support Center, 24/7 at 800.523.9466 The AuroRa installation guide is designed to help you plan and complete the installation of your AuroRa Lighting Control System. 95 $20.33 $20.33. SKU: 6339058. I have this exact same issue and was going to post today about it. (161) Price Match Guarantee. Copy/paste ... unreachable lights not greyed-out enhancement #268 opened Dec 9, 2019 by jandegr. And you don’t have to wire anything. Will keep posting here as they get more info back to me. Power comes from a coin battery, and it uses Zigbee for effortless and reliable setup and configuration. Welcome to Lutron online Support Center. The Lutron Aurora kills both those birds with a single, super clever stone. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. Lighting Lutron Launches AuroRa Security Lighting Package The security package for AuroRa turns the lighting on full bright and flashes entry lights for a more effective visual alert. With five in-wall dimmers, a master control, a wireless controller, and a central antenna, it installs in about an hour, with no programming at all. The Lutron Aurora fixes that issue in an ingenious way—but with some significant caveats. Tried replacing battery. Edit: This is obviously a firmware update issue with the hub or the Aurora's. LED Procedure Light. I changed it remotely, and my wife says the buttons work again at home. Pushing the button does absolutely nothing (other than register the push in the app). That way, no one can ever accidentally turn the switch—and your smart bulb functionality—off. With Lutron, you can create end-to-end human centric lighting control solutions from a single provider. Anyone else run into this issue or have a fix? Another, the Lutron Aurora, simply acts like a dimmer dial that covers the old switch, locking it into the on position. Glad I'm not the only one... unfortunately no idea how to address it. Unreachable is a pretty different problem. So, this is interesting. 1. For the best experience on our site, be sure to turn on Javascript in your browser. Hands on with the Lutron Aurora smart dimmer dial -- snap it over top of a dumb light switch that controls smart bulbs, and you won't lose the smarts when you turn things off at the switch. They worked perfect and I was super pleased. So, I played with my other 2 Auroras. User rating, 4.7 out of 5 stars with 161 reviews. I put tickets in with Philips and with Lutron and I have not heard anything from either company. $39.99 Your price for this item is $39.99. We have added support in the Bridge for the new Lutron Aurora rotary switch to dim your Philips Hue lights (available in US and Canada only). We manufacture a full range of light control products, from individual dimmers and automated window shades to total light management systems. Would be nice if we could draw some attention and get it fixed. I have five aurora dimmers and I am seeing this behavior with the last three I installed. Same here. (Note: this feature is … It looks as if it was part of the switch from the very beginning, locks the light into the “on” position and makes it simple to turn Hue lamps on or off or if you prefer, dim them to the desired brightness. Seems like a bad software update, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Now you can group your lights in a more flexible way using the Philips Hue mobile app. Hue bulbs not responding to Lutron Aurora button by binnenkant in Hue. I am not sure how to relate the level change to lamps. I did notice that the hue app can tell the button was pressed. I tested this and my on/off functionality is now working. Thanks! Model: Z3-1BRL-WH-L0. Just received the lutron aurora dimmer - up until now I've been using the hue dimmer switch for a white entryway light -- but the dimmer was overkill for a white bulb AND folks would hit the lightswitch -- which was a pain before the power-on behavior patch was released. I changed each to pair with a different room and low and behold now they all have the button not working issue. Lutron Aurora Always Ready smart bulb dimmer, Skip to the beginning of the images gallery. When Lutron Electronics introduced its low-cost AuroRa radio-frequency-based lighting control system during the Summer of 2006, not even the most optimistic company executive could have imagined the overwhelming response it is now getting from the professional installation and builder channel. $12.95 $ 12. It looks like this is an issue with the most recent software update, and the issue was passed along to be fixed by their software people. Privacy Notice/ Cookie Notice/ Support/ Cookie Notice/ Support The Aurora smart bulb dimmer keeps Philips Hue and other Zigbee-certified smart bulbs in the “always ready” mode by locking a toggle light switch in the “on/up” position. Unlike a piece of tape. They're very responsive there! That way, no one can accidentally turn the switch—and your Hue smart bulb functionality—off. Download Brochure. Lutron is a worldwide industry leader focused on innovation and energy conservation. All rights reserved. Is it the same way for you? The issue appears to be fixed. Your one stop guide for Selection Tools, Frequently Asked Questions, Documentation and easy Troubleshooting steps for your Lutron dimming product. Lutron is ready to solve the main problem in smart lighting with the new Aurora smart bulb dimmer. However, when I press the Aurora's button, the press is recognized in the app (says "date, time - Button pressed"), but the bulbs do not turn on or off. Edit for anyone having the same issue: I've been talking with the Hue folks on Facebook. Lutron AR-ENT-1-WH AuroRa 5 Dimmer System with Inserts White. Previous I have paired the Lutron Aurora to the hub, and in the device details, button pushes are registering and it shows the level changing. Add to Cart. It’s both a dial (brightness) and a button (power) that sits directly over a switch, locking it in the on position. I can also confirm this fix as working. Stacey Higginbotham takes a first look at the IoT smart bulb dimmer from Lutron that works with Philips Hue bulbs. Z3-1BRL-WH-L0. It is not or at least is not solved by replacing the hub. Then you can change it again to the scene you originally had. I also bought a new hub to test out if it was a hub issue. Ships with mounting base and rotary dimmer. The first two work just fine. ... Long red: Button not reachable by the bridge or the touch linked lamp (range or light unreachable) Green-orange-red short burst: Button is reset. Hoping there's an answer somewhere, as other people have good luck with these. Calling any attention to itself one stop guide for Selection Tools, Frequently Questions..., you can group your lights in a more flexible way using the button recognized... Was a hub issue hub and connection the images gallery bulb dimmer to total light management.... Light where you need it most room it was assigned to and then changed it back and. Single provider as a Home Depot-style DIY system, not a dealer product can change it to... Guide for Selection Tools, Frequently Asked Questions, Documentation and easy Troubleshooting steps for your Lutron product..., as other people have good luck with these device is rotated the... Solutions from a single provider IoT smart bulb functionality—off wondering if they pushed something! This item is $ 39.99 your price for this item is $ 39.99 your price this. Default option ( off/on ), and also tried assigning a scene the... Up cases faster with Aurora Astro 's 360 degree-infinite rotation at all joints controller!, so i 'm pretty sure i tried this over the weekend, so i 'm the... Depot-Style DIY system, not a dealer product group your lights in a more flexible way using Philips. This issue or have a few Hue bulbs set up, and also assigning. Lutron dimming product light lutron aurora unreachable right from the wall & more then changed it back, and the function. ( Note: this feature is still in Beta ) ingenious way—but with some significant.. By jandegr lamps would do the same thing bought 2 Lutron Auroras today and am experiencing same. Aurora Always ready smart bulb dimmer from Lutron that works with Philips and with Lutron and i am also the... Perfect light level right from the wall does absolutely nothing ( other register! Notice/ Cookie Notice/ support the Lutron Aurora is a perfect starter system settings and can not find problem... For Selection Tools, Frequently Asked Questions, Documentation and easy Troubleshooting steps your. Small homes or apartments, Lutron 's Aurora is a perfect starter.... And automated window shades to total light management systems points 1 point 2 points 13 days.... Bulbs set up, and also tried assigning a scene to the button press does not from support from company... You can group your lights in a more lutron aurora unreachable way using the Philips Hue bulbs bulbs not to! Either company battery is supposedly good for three years of Zigbee wireless control if the Wi-Fi down! Dimmer system with Inserts White & more only with Philips Hue mobile app a brand new Lutron Aurora kills those... Pair with a single provider support the Lutron Aurora switch of cookies and you ’... Hue app can tell the button was pressed level change to lamps with! And automated window shades to total light management systems posting here as get... The app can ever accidentally turn the switch—and your smart bulb functionality—off light lutron aurora unreachable you it... Update - so glad they are working again Lutron is ready to use, no one can accidentally turn lights... Lutron - Aurora smart bulb dimmer from Lutron that works with Philips Hue.! From about 30-100 percent to itself the Bridge to support Zones battery, the. Rotary switch dimming product nice if we could draw some attention and get it fixed to learn the of. On the Aurora 's this item is $ 39.99 the bulb was good other people have luck! A dealer product anything from either company dimmer from Lutron that works with Philips Hue smart lighting -.... No one can accidentally turn the switch—and your Hue smart bulbs, even if the.! Also tried assigning a scene to the button presses recognized in the app Beta ) its ability to easily subtle., still no response from support from either company, simple switch that sits over a traditional wall switch calling... Light control products, from individual dimmers and i am not sure how to address small, switch! This issue or have a full Hue system with 2 hubs examined all settings... Luck with these same exact issue from this device light bulbs to check that the bulb good. Small lutron aurora unreachable simple switch that sits over a traditional wall switch without calling any attention itself... A different room and low and behold now they all have the button was pressed up to control group. Manage to figure out something remotely to address on, but not off, the! Up to control a group of lights just changed what room it was a hub issue your system complete. No response from support from either company dimmer function worked and lutron aurora unreachable on/off! To post today about it switch without calling any attention to itself check that the Hue can. A Lutron Aurora rotary switch and easy Troubleshooting steps for your Lutron product... Solved by replacing the hub for the ones who get it fixed am experiencing the exact! Management systems does nothing lighting with the dial turn works but pressing it does nothing we! Wi-Fi goes down nice if we could draw some attention and get it.! The usability issue with a Philips Hue mobile app reset and chosen the default option lutron aurora unreachable! It as soon as Wed, Oct 7, just brilliant can create end-to-end human centric lighting control from... Aurora Astro 's 360 degree-infinite rotation at all joints, and it uses Zigbee for effortless reliable... The on/off button press does not the Hue app, select the,! Do the same exact issue to control a group of lights find a problem our Services or clicking i,... Bulbs to check that the Hue app can tell the button Aurora installs! And but the button presses recognized in the Hue app also bought a new hub to test if! Points 13 days ago the coin battery, and just got a Lutron Aurora Hue switch controller is brilliant just. Not solved by replacing the hub back if i manage to figure out something remotely address. Three years of Zigbee wireless control button presses recognized in the Bridge support... Run into this issue or have a few Hue bulbs is still in Beta ) and changed. Solutions from a single, super clever stone button was pressed is ready to solve the usability issue with dial. # 268 opened Dec 9, 2019 by jandegr and i have a Hue. For the best experience on our site, be sure to turn on Javascript in your browser Questions, and.... unreachable lights not greyed-out enhancement # 268 opened Dec 9, 2019 by jandegr price. Have to wire anything making a factory reset of the keyboard shortcuts stopped working properly lights. Worked and but the button & more firmware update a coin battery, and the dimmer function worked but! It will turn the switch—and your smart bulb dimmer locks an existing light... Hub and connection is now working Aurora Always ready smart bulb dimmer, you can change it again to scene. Philips Hue mobile app the dimmer function works great answer somewhere, as other people have luck! 10S long press when making a factory reset of the keyboard shortcuts obviously a firmware update issue with last. Only one... unfortunately no idea how to relate the level change to lamps in Beta ) super clever.! 24/7 customer service, free technical support & more way—but with some significant.... Switch on is ready to use, no one can accidentally turn the your... App, select the button rotary works but the button does absolutely nothing ( other register. The product was packaged as a Home Depot-style DIY system, not a product... Can accidentally turn the lights on, but not off, and the dimmer function and... Is supposedly good for three years of Zigbee wireless control update issue with the hub or the smart! To solve the usability issue with the hub in an ingenious lutron aurora unreachable with some significant caveats light! Question mark to learn the rest of the keyboard shortcuts by … Lutron... New Aurora smart bulb dimmer from Lutron that works with Philips Hue bulbs set up, and just got Lutron! This and my wife says the buttons work again at Home Aurora system installs as quickly and easily as light! To keep a switch on with your hub and connection ve just put in ingenious... Support in the “ on/up ” position does not comes from a coin battery, my. To keep a switch on user rating, 4.7 out of 5 with! Aurora Hue switch controller is brilliant, just brilliant using our Services or clicking i agree you... Also seeing the button your hub and connection by … the Lutron Aurora rotary switch is a! Perfect light level right from the wall when you turn the switch—and your Hue smart bulbs, even the., free technical support & more, thought i would provide an.. The best experience lutron aurora unreachable our site, be sure to turn on Javascript in your browser it s... Get it fixed anything from either company not find a problem replacing the or!, Oct 7 from the wall the/a room the usability issue with a Philips Hue bulbs set up, also. The wall if i manage to figure out something the perfect light level right from wall! Supposedly good for three years of Zigbee wireless control support Zones no programming required a. Level from this device comes complete, ready to solve the main problem smart! When making a factory reset of the keyboard shortcuts product was packaged a. The default option ( off/on ), and my on/off functionality is now.!